01How hourly really works
Clock starts when the van leaves the depot, not when it arrives. Lunch breaks, traffic, parking searches, slow lifts — all on your meter.
02How fixed price works
We look at photos or a video walkthrough, count boxes and furniture, factor in floor + lift + distance, and quote ONE number. Slow lift? Our problem, not yours.
03When hourly is genuinely cheaper
Tiny studio, ground floor to ground floor, under 10 boxes, no furniture. Honestly — for that, hourly can win.
04When fixed price wins (95% of moves)
Anything with stairs, a lift, multiple rooms, furniture or appliances. Fixed price kills the time-pressure mistakes and almost always ends up cheaper.
05The one question to always ask
'What is the worst-case total I will see on the invoice?' If the answer is 'depends', insist on a fixed price or move on.
Ask for the worst-case total. If they cannot give one, you are about to overpay.